Fit10 Privacy Policy

Last updated: 21 September 2026

Fit10 ("Fit10", "we", "us", "our") is operated by NovaSpark Interactive, Gujarat, India. This Privacy Policy explains what information we collect when you use the Fit10 mobile app, how we use it, and the choices you have.

By using the App, you agree to this policy. If you do not agree, please do not use the App.

1. Information We Collect

a) Information you provide

• Account information: name, email address, and password or sign-in credentials (for example, Google Sign-In).
• Profile and preferences: fitness goal (such as lose weight), fitness level, equipment, preferred workout days, intensity preference (Gentle, Moderate, High Energy), recovery preference, and focus areas.
• Optional health and body information: such as age, height, weight, or gender, only if you choose to enter it.
• Support messages: anything you send when you contact us.

b) Information generated by your use of the App

• Workout activity: workouts started and completed, duration, exercises, reps, streaks, weekly consistency, and estimated calories burned.
• Form and performance data: form scores and coaching feedback produced during guided workouts.
• Progress data: your history, achievements, and trends over time.

c) Camera data (pose tracking)

If you enable the pose-tracking or form-coaching feature, the App uses your device camera to analyze your body position during exercise. Camera images are processed on your device in real time and are not stored, recorded, or sent to our servers. You can turn this feature off at any time in your device or App settings.

d) Device and technical information

• Device model, operating system version, App version, language, and time zone
• IP address (approximate location only, not precise GPS)
• Crash logs, diagnostics, and performance data

e) Notifications

If you allow notifications, we use a push token to send workout reminders and streak alerts. You can disable notifications in your device settings at any time.

2. How We Use Your Information

We use your information to: - Create and manage your account - Build and adapt your personalized workout plan - Deliver guided workouts, form feedback, and progress tracking - Send reminders, streak alerts, and service messages you have enabled - Improve, test, and secure the App, and fix bugs - Provide customer support - Comply with legal obligations and enforce our terms

We do not sell your personal information.

3. Legal Bases for Processing (where applicable)

Where laws such as the EU/UK GDPR or India's Digital Personal Data Protection Act, 2023 apply, we process your data based on: - Your consent (for example, camera access, notifications, and optional health data) - Performance of a contract (providing the App and your account) - Legitimate interests (security, analytics, and improving the App) - Legal obligations

You can withdraw consent at any time in the App or your device settings. Withdrawing consent does not affect processing done before withdrawal.

4. Health and Fitness Information

Fit10 provides general fitness guidance and is not a medical device or a substitute for professional medical advice. Any health-related data you provide is used only to personalize your experience and is not used for advertising. Consult a doctor before starting any exercise program, especially if you have a medical condition, injury, or are pregnant.

5. How We Share Information

We share information only in these situations: - Service providers who work on our behalf, such as cloud hosting, analytics, crash reporting, authentication, and payment processing. They may only use your data to provide services to us. - Legal reasons: to comply with law, court orders, or to protect the rights, safety, and security of users or Fit10. - Business transfers: in a merger, acquisition, or sale of assets, your information may be transferred, and we will notify you of any change in how it is handled. - With your consent or at your direction.

We do not share your personal data with third parties for their own advertising purposes.

6. Data Retention

We keep your information for as long as your account is active or as needed to provide the App. When you delete your account, we delete or anonymize your personal data within 30 days, except where we must keep certain data to meet legal, tax, or security requirements.

7. Your Rights and Choices

Depending on where you live, you may have the right to: - Access the personal data we hold about you - Correct inaccurate or incomplete data - Delete your data and account - Export your data in a portable format - Object to or restrict certain processing - Withdraw consent at any time - Nominate another person to exercise rights on your behalf (under India's DPDP Act) - Lodge a complaint with your local data protection authority

How to delete your account and data: - In the App: Profile → Settings → Delete Account - By email: write to novaapps2931@gmail.com from your registered email address with the subject "Delete my Fit10 data."

We will respond within 30 days.

8. Security

We use reasonable technical and organizational safeguards, including encryption in transit and access controls, to protect your data. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security. Please keep your login details confidential.

9. Children's Privacy

Fit10 is not directed to children under 13 (or the higher minimum age required in your country; under 18 in India unless a parent or guardian gives verifiable consent). We do not knowingly collect personal data from children. If you believe a child has provided us with data, contact us and we will delete it promptly.

10. International Data Transfers

Your information may be processed and stored in countries other than your own, including countries that may have different data protection laws. Where required, we use appropriate safeguards such as standard contractual clauses.

11. Third-Party Links and Services

The App may contain links to third-party websites or services (for example, Google Play). We are not responsible for their privacy practices. Please review their policies.

12. Changes to This Policy

We may update this policy from time to time. If we make significant changes, we will notify you in the App or by email and update the "Last updated" date. Continued use of the App after changes means you accept the updated policy.

13. Contact Us

If you have questions, requests, or concerns about this policy or your data:

NovaSpark Interactive Email: novaapps2931@gmail.com Address: Gujarat, India Grievance Officer (India): NovaSpark Interactive, novaapps2931@gmail.com